IMPORTANT NOTE: Core fees are a refundable deposit
What's a core deposit
To keep our prices extremely low, we sell our transmissions at a price based on a rebuild able core being returned to us. This is a temporary deposit that is withheld to ensure that we receive your old transmission back. The amount of money required for this deposit is stated next to the price for each transmission.
How long do I have to return the core
The core needs to be received within 30 days from the date of purchase to receive your full deposit.
How long before I receive my refund
After the core has been returned it will be inspected within 2-3 weeks. The core is checked for excessive damages and missing parts. When the inspection has been completed your deposit will be put back on your card.
How do I prepare my core before shipping
It is recommended you ship your core in the original packaging or something comparable. Your core must be completely assembled, drained of all fluids and free of excessive damages to receive your deposit back.
How do I arrange for my core pickup
You can arrange a pickup date anytime within the 30 day return period. Your core return information will come with your transmission.
What if my core is damaged or I do not have one to exchange
If there is no core to exchange, we can just add the deposit amount to the purchase price. In addition, you will only be required to pay the one way shipping fee.
Can I send you a different core than the one I ordered
Unfortunately in most cases we can only accept a core for the same transmission we sent you.
Can a core be sent back first to avoid the deposit
shipping the core first might take a slight bit longer, but by doing it this way you will not be required to pay any deposit.
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