Warranty

O.E.M.
O.E.M. stands for Original Equipment Manufacturer. Our parts meet or exceed the guidelines set forth by the manufacturer.

Upgrades
Some transmissions have inherent factory flaws causing them to chronically break down. Through years of experience we have developed several procedures to help fix these problems.

Certified
Every transmission has been built and inspected by a certified technician. Our technicians have an average experience of 10 years.

New Parts
All wearable parts are replaced with new parts, this includes: seals, bearings, synchronizers, O-rings, bushings, bands, gaskets, and gears.

Warranty

Smart Parts Automotive provides a twelve month nation wide unlimited mileage warranty against any manufactured defects on this part.

• We do not charge restocking or shipping fees when a transmission needs to be warranted. Restocking and shipping fees are only be applied if a customer wants to return a non defective transmission or is outside the continental United States.

• Buyers warranty begins at original date of purchase and expires 12 months thereafter.

• Smart Parts does not cover damage from abuse, faulty installation, broken gears, loss of or using an incorrect lubricant. Liability is limited to replacement only.

• No claims for labor or consequential damages will be accepted.

• We are not liable for misuse or negligence causing damage, defect, injury, or loss.

• Unit must be returned freight prepaid for our inspection to determine fault.

Warranty Process

In the rare case of a transmission failure please call our sales department where a representative will assist you in the warranty process. 1-888-995-7278


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